Gaming should be fun, not stressful. At l897, we believe every player should know their limits and play within them. Our responsible gaming tools and guidelines are here to help you stay in control at all times.
L897 is committed to the safety and well-being of every player
Set your own daily, weekly, and monthly deposit limits. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
If you're feeling tired or stressed, you can pause your account for anywhere from 1 day to 6 months. During this period, login will be completely disabled.
You'll receive periodic reminders showing how long you've been playing and how much BDT you've spent — keeping you informed and in control.
You can permanently close your account at any time. Once closed, you'll no longer receive marketing messages, and opening a new account will be blocked.
Take our quick self-assessment to check whether your gaming habits are healthy. Answer honestly and you'll get the right guidance.
If you're concerned about your gaming, our support team can connect you with the right resources and counseling services.
Responsible gaming is more than following rules — it's a mindset. When you know how much to play, how much to spend, and when to stop, you're a responsible player. At l897, we want every member to enjoy gaming as a source of entertainment, not fall into a cycle of dependency.
Online gaming is exciting by nature — whether it's cards, slots, or cricket betting, the thrill is real. But when that thrill starts getting out of hand, problems follow. That's why l897 encourages every member from the start to understand and set their own limits.
Responsible gaming rests on three core principles: Control, Awareness And Balance. With all three in place, gaming stays enjoyable. l897 gives you all the tools you need to make sure of it.
Key Principle: Gaming should always be for entertainment. Never play to chase losses or pay off debts.
It's not always easy to notice when a gaming habit becomes a problem. Watch out for these warning signs:
Even one or two of these signs is worth taking seriously. It's not a weakness — it happens to many people. What matters is acting on it in time.
Acknowledging a problem is the greatest act of strength. l897 never judges you — we're always here to help.
The l897 platform offers several practical tools you can activate directly from your account settings:
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreases take effect immediately; increases require a 24-hour waiting period.
Decide in advance how long you'll play. Once the time is up, you'll be logged out automatically.
Pause your account for 1 to 42 days. During this period, deposits and betting will be disabled.
Close your account for a minimum of 6 months or permanently. This decision is not easy to reverse — and that's intentional.
A reminder will appear on screen every 30, 60, or 90 minutes showing how long you've been playing and how much BDT you've spent.
Play will automatically stop once you reach a set loss limit — so emotions don't drive you to bet more than you should.
Tools alone aren't enough for responsible gaming — good personal habits matter too. Follow the healthy habits below and avoid the harmful ones:
Do's
Don'ts
Following these simple habits will keep gaming enjoyable at all times. Remember — responsible players are the ones who keep enjoying gaming for the long haul.
Answer the questions below honestly. If most answers to the positive questions are "Yes", your gaming habits are still healthy. If you're answering "Sometimes" or "Yes" to the negative questions, it's time to pause.
If you answered negatively to more than 3 questions, please contact our support team or reach out to one of the support organisations listed below.
L897 strictly prohibits gaming for anyone under 18. Age is verified at registration, and additional ID may be requested in cases of doubt.
If you have children or teenagers at home, take the following steps:
You don't have to face a gaming problem alone. The l897 support team is always here for you. Reach out to us directly:
Email: [email protected] — you'll typically receive a reply within 24 hours.
The l897 support team can help you set up an account break, deposit limits, or self-exclusion. We're here to help, not to judge.
Gaming addiction is a health issue. If you need help, speak with a professional mental health counselor, your family doctor, or a local mental health center.